SHIPPING POLICY

DOMESTIC SHIPPING - Typically, packages reach their destination within 3-10 business** days, depending on the chosen shipping method and your location within the U.S. Deliveries to Alaska, Hawaii, and/or APO/FPO military addresses  might take additional time for delivery (as I'm sure anyone that has lived in Hawaii or had an APO/FPO address like I have, is painfully aware). We provide tracking information for all shipments, allowing you to follow your order’s journey.

Shipping costs are determined at checkout based on the destination, package weight, and overall size.

Free* Standard Shipping on qualifying orders.

Notes:

• Orders over $65.00 within the USA

1. *Based on order totals after discounts codes and special promotions have been applied.
2. **Transit time is estimated based on ideal shipping conditions and does not include the 3-day order processing time. Weather and other factors may delay the delivery. Days in transit are calculated in business days, which are Monday through Friday; Saturday and Sunday are not factored in these estimates.

PRINTED MERCHANDISE: 

• Order Processing Time: All orders are processed within 2-5 business days. Orders are not processed or shipped on weekends or holidays.
• Order Confirmation: You will receive an order confirmation email once your order has been processed, along with tracking information.
• Delivery Estimates: Standard Shipping: 5-10 business days (This does not include processing time).

Warrior Grade Hygiene will not issue refunds or replacements for shipment delays caused by the carrier.

For purchases made via the Shop App, TikTok App, Instagram App, or Facebook App, we provide limited package protection at no additional cost. To initiate a claim, please email info@getwarriorgrade.com with your name, order number, and a detailed description of the issue. Our team will review the incident and, if eligible, will proceed with a claim, which requires proof of purchase and a customer-signed affidavit. Processing a claim can take between 6-10 weeks. Upon approval, we will issue a replacement order. No refunds are available, and if an item is no longer in stock, you may select another product of equal value. Please note that there is a limit of two claims per customer per calendar year for stolen packages.

ORDER PROCESSING

We understand that the anticipation of waiting for your online purchases can be the hardest part. That's why at Warrior Grade Hygiene, we make every effort to ship your orders within 3 business days. You'll receive an email confirmation as soon as your order is ready to ship. This way, we help reduce the wait and get your products to you as quickly as possible.

Please Note: Orders placed on Friday, Saturday, Sunday, or during U.S. federal holidays will be processed on the next business day. Our aim is to keep the excitement alive without the long wait, ensuring a smooth and speedy delivery.

DAMAGES

Warrior Grade Hygiene is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.